Privacy Policy

This Privacy Policy (hereinafter — the “Policy”) establishes the rules for using personal information obtained from users of the website (hereinafter — “Users”) by the website administrator (https://m-autorent.kz/) (hereinafter — the “Company”).
This Privacy Policy applies to all Users of the Website.

All terms and definitions used in this Policy are interpreted in accordance with the current legislation of the Republic of Kazakhstan. Users expressly agree to the processing of their personal data as described in this Policy.

Use of the Website constitutes the User’s unconditional consent to this Policy and the specified terms of data processing. If the User does not agree with the terms of this Policy, they must not use the Website.

1. Contents:Users’ personal information
2. Purposes of processing Users’ personal information
3. Conditions and methods of processing Users’ personal information
4. Measures to protect Users’ personal information
5. Dispute resolution
6. Additional provisions

1. Users’ Personal Information

1.1. The Website collects, accesses, and uses personal data of Users, as well as technical and other information related to Users, for purposes defined by this Policy.
1.2. Technical information is not considered personal data. The Company uses cookies that help identify the User. Cookies are text files accessible to the Company that allow it to analyze User activity, including which pages were visited and how long the User spent on them. Users can disable cookies in their browser settings.
1.3. Technical information also includes data automatically transmitted to the Company when using the Website through software installed on the User’s device.
1.4. Personal data refers to information that the User provides to the Company when registering on the Website, submitting requests, or filling out forms to obtain the Company’s services, as well as during subsequent use of the Website. Mandatory fields are clearly marked; other information is provided at the User’s discretion.
1.5. The Company may also process publicly available data or data that must be disclosed in accordance with the law.
1.6. The Company does not verify the accuracy of personal information provided by the User and cannot assess their legal capacity. However, it assumes that the User provides accurate and sufficient information and keeps it up to date.

2. Purposes of Processing Users’ Personal Information

2.1. The Company’s main goal in collecting personal data is to provide Users with informational and consulting services.
Users agree that the Company may also use their personal data to:

• Identify the User within the provided services;
• Deliver services and customer support upon request;
• Improve service quality, usability, and security, and to develop and enhance the Website;
• Analyze and expand services, content, and advertising;
• Notify Users about new services, updates, and promotional offers based on their preferences;
• Conduct statistical and analytical research using anonymized data.

2.2. Technical information is used anonymously for the purposes specified in clause 2.1.

3. Conditions and Methods of Processing Users’ Personal Information

3.1. The User consents to the processing of their personal data by submitting a request or completing a form (any written request containing contact details).
3.2. Processing includes the collection, recording, systematization, accumulation, storage, updating, extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, and destruction of personal data.
3.3. Personal information remains confidential except when the User voluntarily makes it publicly accessible.
3.4. The Company may transfer Users’ personal information to third parties in the following cases:

• The User has given consent;
• The transfer is necessary for service provision or contract fulfillment;
• The transfer is required by authorized state bodies of the Republic of Kazakhstan according to the law;
• The transfer is necessary to protect the rights and legitimate interests of the Company or third parties in case of User violations of agreements or this Policy.

4. Measures to Protect Users’ Personal Information

4.1. The Company takes all necessary and sufficient legal, organizational, and technical measures to protect Users’ personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, and other unlawful actions by third parties.

5. Dispute Resolution

5.1. All disputes arising from relationships governed by this Policy shall be resolved in accordance with the current legislation of the Republic of Kazakhstan.
5.2. Compliance with the pre-trial (claim) procedure for dispute resolution is mandatory.

6. Additional Provisions

6.1. The Company reserves the right to make changes to this Privacy Policy without the User’s consent. The current version is available at m-autorent.kz/privacy.
6.2. The new version of the Privacy Policy takes effect upon publication, unless otherwise stated in the updated version.